DELIVERY & RETURN

SHIPPING

We deliver all over the UK and worldwide.  Free standard delivery within the UK is available if you place an order for £30 or more.
Standard delivery can take up to 3-5 days, but we always aim for this to be sooner where possible.

If you select next day delivery, please remember we will need clear instructions where your parcel must be left if you are not around when we call. If a nice neighbour can accept delivery, or you’d like us to leave your parcel behind a bin, please remember to tell us! We regret we cannot take responsibility for missing parcels. A photograph of your parcel in situ will be taken at time of delivery.

• Standard ground shipping within UK is 3 to 5 business days. 
• Collection points within Southampton are temporarily suspending during Covid-19 pandemic.
• Next-day delivery available within UK.  If you select next day delivery, please remember we will need clear instructions where your parcel must be left if you are not around when we call. If a nice neighbour can accept delivery, or you’d like us to leave your parcel behind a bin, please remember to tell us! We regret we cannot take responsibility for missing parcels. A photograph of your parcel in situ will be taken at time of delivery.
• International delivery is available and we ship to anywhere in the world.
• Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
• See the delivery FAQs for details on shipping methods, costs and delivery times

 

RETURNS AND EXCHANGES DURING COVID-19 PANDEMIC

Please note we have temporarily suspended our returns procedure during the Covid-19 pandemic.  Due to the coronavirus there will be no returns until further notice.  Please make sure you are happy with your selection of products before you confirm your order.  We thank you for your understanding.